I just received the device and was unable to connect, Stephen helped me via the chat and also added me the 8 GB package. So far so good, let's see how it works during my trip
I had a problem logging in and Mike helped me. He was very patient and attentive plus he directed me slowly while waiting for me to succeed. With his help my problem was solved. I give Mike a 5 Star rating on service and professionlism.
Had an issue with changes to the data plan I normally purchase and Mike was very helpful in resolving! I have faith he’s going to resolve it permanently too! Thx Mike!
I had contact with the service desk with Vicky. And she was king and help me a lot, she was very careful and experienced. Thanks a lot kind regards Patrick
Request for data package was executed by Mike within minutes. Thx for that.
Got up and running in no time, worked right out of the box and seemed to perform better as the days went by. Was a bit slow at first but after a few days worked great. Was delivered very fast a day early!