GlocalMe U3X Duo Turbo Local Network Auto-Selection WiFi Hotspot

Specification
LTE-FDD: Band 1 / 2 / 3 / 4 / 5 / 7 / 8 / 9 / 12 / 13 / 17 / 18 / 19 / 20 / 25 / 26 / 28 / 66
LTE-TDD: Band 34 / 38 / 39 / 40 / 41 (194M)
WCDMA: Band 1 / 2 / 4 / 5 / 6 / 8 / 9 / 19
GSM: 850 / 900 / 1800 / 1900
MAX Speed: LTE: DL 150Mbps / UL 50Mbps
BATTERY: 3500mAh
Input: DC 5V/2A
Ports: Type-C
Optional Color: Black/White
Item size: 126mm x 66mm x 12.6mm / 4.96 * 2.60 * 0.50 in (L * W * H)
Item weight: Approx. 148g / 5.2oz
*The maximum DL & UL data rate are theoretical values. The actual performance will be affected by physical environment and the network coverage of service operators.

Duo Turbo is a new generation wifi hotspot that is light and flexible. It comes with 2.4'' touchscreen, dual modem and free of restraints from contract, roaming and SIM card. This plan give you the best flexibility to top up from anywhere, anytime for any data package you need in over 140 countries.

We offer the following delivery services:

Currently using the GlocalMe logistics system to ship from the Germany warehouse;

With the exception of specifically listed promotions on the website, delivery policy is listed below.

Delivery time will be delayed in case of incorrect delivery info/contact information

Shipment tracking/query

You can use the waybill number to query on the platform: https://www.17track.net;

If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.

Data pack virtual items do not need to be shipped, please send your IMEI code and app account to de.service@glocalme.com and we will recharge your device within 12 hours.

We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.

• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at de.service@glocalme.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at de.service@glocalme.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, Will be within 7 business days, be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.