GlocalMe HomeFlex 4G LTE Dual Band WiFi Router

Specifications
Chipset: QUALCOMM QM215
LTE-FDD: Bands 1 / 2 / 3 / 4 / 5 / 7 / 8 / 9 / 12 / 13 / 17 / 18 / 19 / 20 / 25 / 26 / 28 / 66
LTE-TDD: Bands 34 / 38 / 39 / 40 / 41
WCDMA: Bands 1 / 2 / 4 / 5 / 6 / 8 / 9 / 19
TD-SCDMA: NO;
CDMA & EVDO: NO
GSM: Bands 2 / 3 / 5 / 8
MIMO: 2 X 2
Wi-Fi: IEEE 802.11 a/b/g/n/ac,2.4GHz + 5GHz, 2.4GHz-300Mbps, 5GHz-866 Mbps
Power Suply: 12V / 2A
Optional Color: White
Item size: 128mm x 186mm x 87mm
Item Weight: Approx.415g
*The maximum rate are theoretical values. The actual performance will be affected by physical environment and the network coverage of service operators.

1. New generation mobile broadband: Compared with traditional fix broadband, no contract restrictions and no bundling sales. No wiring, no bandwidth limitation, no need manual on-site service. No minimum consumption, pay as you go, stop as you like, let you free to choose

2. Mobile broadband provide best network experience: Multi-network coverage, multiple insurance, more comfortable to use. Carry device with you when moving, a dedicated broadband belong to you

3. Surf internet with or without a network cable: No SIM card, plug and play, no additional operations

4. Dual Wi-Fi band, wider coverage: Dual Band 1200M, 2.4GHz bands provide extremely long range and 5GHz bands provide faster transmission rate. Build-in 6 booster antennas delivers fast, strong Wi-Fi signal no matter where you are in your house. Wi-Fi signal coverage radius: In the room 20 meters, Open area 60 meters
Support 31 multiple types of devices connected at the same time

Three options to Get internet:
SIM free 4G Router: Pay as you go Data Plans available. Move it whereever you need a dedicated WIFI network.
Wireless Router: 1 WAN Port can connect to a modem for internet access.
4G Router with nano-SIM: An optional Nano SIM card slot for additional flexibility.

What is uCloudlink CloudSIM Technology and how it benefits?
• Intelligent Network Selection
· Automatically detect and select best local network per users’ real-time location
· Automatically trigger network reselection when signal becoming weak
• Distributed SIMBANK
· Host SIM cards from multiple operators
· Global distribution
• Advanced CloudSIM Allocation Algorithm
· Increase SIM card efficiency

We offer the following delivery services:

Currently using the GlocalMe logistics system to ship from the Germany warehouse;

With the exception of specifically listed promotions on the website, delivery policy is listed below.

Delivery time will be delayed in case of incorrect delivery info/contact information

Shipment tracking/query

You can use the waybill number to query on the platform: https://www.17track.net;

If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.

Data pack virtual items do not need to be shipped, please send your IMEI code and app account to support@glocalme.com and we will recharge your device within 12 hours.

We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.

• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@glocalme.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@glocalme.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, Will be within 7 business days, be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.