GlocalMe Neos C2 Mobile WiFi 4G LTE Router

Specification
LTE-FDD Band: B1 / 3 / 7 / 8 / 20 / 28
LTE-TDD Band: B38 / 40 / 41
WCDMA Band: B1 / 3 / 8
WLAN: 2.4GHz 802.11 b/g/n
Max Num of WIFI access: 16
Battery Capacity: 2200mAh
Input: DC 5V-1A
Port: Standard Micro USB
SIM card slots: 1 Micro Sim Card
Item size: 99 X 60 X 14.5 mm

1. Works with all local, common European and Asian SIM cards: Telekom, Vodafone, O2 and Swisscom etc. Support of the 4G/LTE cellular standard with up to 150 Mbs in download and 50 Mbs in upload speed.

2. 12-hour operation: With its powerful 2200 mAh battery, the GlocalMe C2 can be operated independently of the mains for up to 12 hours.

3. Portable design: 99 * 60 * 14.5mm. Thanks to its compact size, the C2 can practically be carried in your pocket, making it ideal for use on the go.

4. Simultaneous connection for 16 devices: Create a WiFi hotspot that connects up to 16 devices such as phones, laptops, tablets, game consoles and more.

5. High-quality chip: Qualcomm chip, efficient network processing functions. Provide a stable and secure network. All inquiries are welcome.

New generation mobile SIM card WiFi ------ C2 (NEOS)
With the GlocalMe C2 mobile hotspot device, you can stay connected at high speed anywhere. Browse the web, stay up to date on social media, and shop online using your own private WiFi network.

We offer the following delivery services:

Currently using the GlocalMe logistics system to ship from the Germany warehouse;

With the exception of specifically listed promotions on the website, delivery policy is listed below.

Delivery time will be delayed in case of incorrect delivery info/contact information

Shipment tracking/query

You can use the waybill number to query on the platform: https://www.17track.net;

If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.

Data pack virtual items do not need to be shipped, please send your IMEI code and app account to support@glocalme.com and we will recharge your device within 12 hours.

We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.

• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@glocalme.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@glocalme.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, Will be within 7 business days, be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.