GlocalMe U3 Smart 4G mobile WiFi Hotspot

Specification
NETWORK TYPEFull: Frequency Band Support
LTE FDD: Band 1/2/3/4/5/7/8/9/12/13/17/18/19/20/25/26/28/66
LTE TDD: Band 34/38/39/40/41
WCDMA: Band 1/2/4/5/6/8/9/19
GSM: 1900/1800/900/850 MHz
MAX Speed: LTE: DL 150Mbps/UL 50Mbps
BATTERY: 3000mAh Li-ion battery
Ports: Type-C
Input: DC 5V-2A
Optional Color: Black/White
Item size: 126 * 66* 10 mm/4.96 * 2.60 * 0.4 in (L * W * H)
Item weight: Approx. 125g / 4.4oz
⊙The maximum DL & UL data rate are theoretical values. The actual performance will be affected by physical environment and the network coverage of service operators.

1. Patented smart cloud sim technology(SIM-free) to choose a more stable and faster 4G network among different carriers in over 140+ countries;
2. Contract-free and flexible data package for both domestic(ideal backup for home/office broadband) and international use(travel WiFi);
3. Come with 1GB Global data package (valid for 90 days upon activation);
4. Optional for SIM-free mode(Cloud SIM with our app) or your own physical SIM(with 1 Nano SIM slot) per your choice based on data rates and efficiency;
5. Sharable to 10 devices at the same time to satisfy family and team's demands;

Keeping you connected is a top priority.
As we continue to closely monitor the impact of disease on communities across the country, we recognize that Glocalme customers are relying on our network to ensure they have critical connections with families, loved ones, and emergency service providers.

With GlocalMe Router get a pocket-sized, personal 4G LTE connection that boots up in minutes, works in 140+ countries, and is shareable on up to 10 devices. Keeping you connected. It’s what we’ve been always up to. It’s what we’ll always do.

Control with GlocalMe App (iOS or Android). No SIMs, no contracts. WiFi by the day, month or data Packages.
What Will You get with U3?
GlocalMe U3 comes with 1.1GB global data. Please offer us device IMEI number 2 to redeem the data.

We offer the following delivery services:

Currently using the GlocalMe logistics system to ship from the Germany warehouse;

With the exception of specifically listed promotions on the website, delivery policy is listed below.

Delivery time will be delayed in case of incorrect delivery info/contact information

Shipment tracking/query

You can use the waybill number to query on the platform: https://www.17track.net;

If there is any issue during the shippment, please contact our customer service immediately, so that we can deal with it in time.

Data pack virtual items do not need to be shipped, please send your IMEI code and app account to support@glocalme.com and we will recharge your device within 12 hours.

We have a 30-day return policy, which means you can return the device(s) you bought within 30 days of product dispatch following the below guidelines.
Before returning device, please note the following problems can be solved by a simple restart.

• Data failed to synchronize with APP
• Fail to response to actions
• Charged device cannot be switched on
• Fail to connect
• Unsatisfactory network

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@glocalme.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@glocalme.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, Will be within 7 business days, be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.